Legal & Compliance Information

Arctic Tern Global Synergy Ltd. respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) or interact with us in a B2B capacity.

We only collect data necessary for the facilitation of international trade inquiries, quotations, and execution of export contracts. This may include corporate contact names, business email addresses, phone numbers, and shipping details. We do not sell your data to third parties.

We adhere strictly to the Nigerian Data Protection Regulation (NDPR) and align our practices with international standards such as the GDPR where applicable to our European clients.

All sensitive trade documents, financial details, and client communications are stored securely utilizing enterprise-grade encryption and access controls. In the event of a data breach, we are committed to notifying all affected parties within the legally mandated timeframes.

1. Quotations and Pricing: All quotes provided are valid for a period of 14 days unless stated otherwise. Prices are typically quoted FOB (Free on Board) Lagos ports, unless a CIF or CFR agreement is explicitly negotiated.

2. Payment Terms: Standard payment terms involve an irrevocable, confirmed Letter of Credit (L/C) at sight or a pre-agreed Telegraphic Transfer (T/T) schedule.

3. Quality and Inspection:Quality and weight are final at the port of loading as certified by a recognized independent inspection agency (e.g., SGS, Bureau Veritas, or Cotecna) at the buyer's expense, unless otherwise agreed.

4. Force Majeure:Arctic Tern Global Synergy Ltd. shall not be held liable for any failure or delay in performance under these terms to the extent said failures or delays are proximately caused by causes beyond that party's reasonable control and occurring without its fault or negligence.